Contact Information
Reach out with questions about courses, enrollment, or technical support.
Get in Touch
We respond to inquiries within one business day. For enrolled students, use the course platform messaging system for fastest response on learning-related questions.
Address
47 Riverside Gardens
Bristol BS1 6WX
United Kingdom
Support Hours
Monday – Friday: 09:00 – 17:30 GMT
Saturday – Sunday: Closed
Course materials remain accessible 24/7. Support inquiries received outside business hours will be addressed on the next business day.
Before You Contact Us
For course enrollment questions, review the detailed information on our courses page. Each program listing includes prerequisites, duration, and content coverage.
Current students should use the course platform's messaging system rather than email for questions about specific lessons, exercises, or technical issues. The platform routes questions directly to instructors familiar with your progress.
For technical access issues with the course platform, email us with your registered email address and a description of the problem. Include any error messages you're seeing.
What to Expect
General inquiries typically receive responses within one business day. During peak enrollment periods at course launch dates, response times may extend to 48 hours.
Enrolled students receive priority support through the course platform, with most questions answered within 24 hours and assignment feedback delivered within 48 hours of submission.
We don't offer phone support. All communication happens via email or the course platform messaging system. This allows us to provide detailed, documented responses and maintain reference threads for complex technical questions.